Terms of Service
Please read these terms carefully before using our platform. By using Kalpla, you agree to these terms.
Last Updated: December 2024
1. Acceptance of Terms
By accessing and using Kalpla's educational platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you may not use our services.
2. Description of Service
Kalpla provides an online educational platform offering:
- Online courses in technology, business, and professional development
- Interactive learning materials and assessments
- Certificates of completion
- Community features and instructor support
- Progress tracking and analytics
3. User Accounts
Registration
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your password
- You must be at least 13 years old to create an account
- One person may not create multiple accounts
Account Responsibility
- You are responsible for all activities under your account
- Notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts that violate our terms
4. Course Access and Content
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use purchased courses for personal, non-commercial use.
Restrictions
- Do not share your account credentials
- Do not download, copy, or redistribute course content
- Do not use content for commercial purposes without permission
- Do not attempt to reverse engineer or extract source materials
5. Payment Terms
Pricing and Payment
- Course prices are displayed in Indian Rupees (INR)
- Payment is required before accessing paid content
- We accept credit cards, debit cards, and digital wallets
- Prices may change without notice, but won't affect existing purchases
Refund Policy
- 30-day money-back guarantee on most courses
- Refunds are not available after 30 days of purchase
- Refunds may be denied if course content has been downloaded extensively
- Subscription refunds are prorated based on unused time
6. User Conduct
You agree not to:
- Use the platform for any unlawful purpose
- Upload viruses or malicious code
- Harass, threaten, or impersonate others
- Spam or send unsolicited communications
- Violate intellectual property rights
- Attempt to gain unauthorized access to our systems
- Use automated tools to access our platform
7. Intellectual Property
Our Content
All content, including courses, videos, text, graphics, and software, is owned by Kalpla or our content providers and protected by copyright and other laws.
User Content
By submitting content (reviews, forum posts, assignments), you grant us a worldwide, non-exclusive license to use, display, and distribute such content on our platform.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding your personal information.
9. Disclaimers and Limitation of Liability
Service Disclaimer
Our services are provided "as is" without warranties of any kind. We do not guarantee that our platform will be error-free or uninterrupted.
Limitation of Liability
To the fullest extent permitted by law, Kalpla shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
10. Termination
We may terminate or suspend your account at any time for:
- Violation of these terms
- Fraudulent or illegal activity
- Extended period of inactivity
- Non-payment of fees
Upon termination, your right to use our services ceases immediately, but these terms remain in effect.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform announcements. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Contact Information
For questions about these terms, please contact us:
- Email: legal@kalpla.com
- Address: Kalpla Education Pvt. Ltd., 123 Tech Park, Bangalore, Karnataka 560100, India
- Phone: +91 7204026767
These terms constitute the entire agreement between you and Kalpla regarding the use of our services. If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect.